Medical emergencies can happen without warning—whether in an office, warehouse, retail store, or manufacturing facility. When they do, quick, organized action can save a life. Knowing exactly what to do during a workplace medical emergency reduces panic and improves outcomes.

Proper preparation begins with CPR certification and a clear emergency response plan.

Step 1: Assess the Situation Immediately

First, ensure the scene is safe.

  • Check for hazards (electricity, machinery, chemicals)
  • Determine if the person is responsive
  • Look for normal breathing

If the person is unresponsive and not breathing normally, act immediately.

Step 2: Call Emergency Services

Assign someone specific to:

  • Call emergency services
  • Provide your exact location
  • Describe the condition of the victim
  • Stay on the line for instructions

Never assume someone else has already called.

Step 3: Begin CPR If Needed

If the person is not breathing and has no pulse:

  • Start chest compressions immediately
  • Push hard and fast in the center of the chest
  • Continue until help arrives

Employees trained in basic life support certification are equipped to perform high-quality compressions confidently.

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Step 4: Use an AED as Soon as Possible

If an Automated External Defibrillator (AED) is available:

  • Turn it on
  • Follow voice prompts
  • Attach pads as instructed
  • Continue CPR when prompted

Proper use is covered in CPR and AED certification training.

Step 5: Provide First Aid for Other Emergencies

Not all emergencies involve cardiac arrest. Employees may need to:

  • Apply direct pressure for severe bleeding
  • Treat burns
  • Assist someone who is choking
  • Help a person experiencing a seizure

Comprehensive CPR and first aid certification prepares staff for a wide range of situations.

Step 6: Keep the Area Calm and Controlled

During any emergency:

  • Clear unnecessary bystanders
  • Keep pathways open for responders
  • Reassure the victim if conscious
  • Document the incident afterward

Calm leadership improves response efficiency.

Step 7: Review and Report After the Incident

After the emergency:

  • Complete incident documentation
  • Restock used first aid supplies
  • Inspect AED equipment
  • Conduct a debrief to identify improvements

Ongoing training through online CPR certification helps maintain readiness.

Why Preparation Matters

Workplaces that invest in training experience:

  • Faster emergency response
  • Improved survival outcomes
  • Reduced liability risk
  • Stronger employee confidence

Preparation turns ordinary employees into capable first responders.

Final Thoughts

During a medical emergency at work, hesitation can cost lives—but preparation saves them. With clear protocols, trained staff, and accessible equipment, your workplace can respond effectively when seconds matter most.

Because in an emergency, knowing what to do makes all the difference.

Get Your CPR Certification Today